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Nowadays, a great Quality Of mobile Experience, from anywhere, is part of the service our subscribers expect from us. We have an excellent collaboration with SoftAtHome’s experts in QoE and QoS, and we extensively use the Eyes’ON mobile Application, whether for our enterprise or for B2C customers. Since we launched the service, we have seen our customer satisfaction increase.

Mr Alvo Ismail, General Manager of Service and Experience Quality Division of Telkomsel

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