Welcome to www.softathome.com (the “Website”). This privacy policy explains how SoftAtHome, a French company (SAS) registered in Nanterre under number B500 440 813, which share capital is of 6 450 698.64 euros, whose registered office is at 9-11 rue du Débarcadère, 92700 Colombes, France (“we”, “us” or “SoftAtHome ”), collect, via this Website, and use personal data that we obtain about you and your rights in relation to that data.  If you have any questions about  this policy or want to make a complaint about how we handle your personal data, please contact SoftAtHome Data Protection Officer at dpo@softathome.com.


Personal data will be collected from visitors to our Website such as the time and date of your visit, the pages you visit and your physical location when visiting them, and other more specific details like your IP address, the links you click and the route you take through the website, and your information if you report a problem with our website.  This is in our legitimate interest to improve our website offerings and enhance your online visit to us.

Use of cookies

 We use cookies on our website.
A cookie is a text file that may be saved, depending on the options you choose, in a dedicated space on the hard drive of your device (computer, tablet, etc.) when you access an online service using your browser. It is transmitted to your browser by a website’s server. Each cookie is assigned an anonymous identifier. The cookie file allows its issuer to identify the device on which it is saved during the period for which this cookie is valid or saved. A cookie does not make it possible to identify individuals.
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Website Analytics and Performance Cookies

We use Google Analytics to help us understand how visitors engage with our website. Google Analytics uses cookies to store non-personally identifiable information. You can find out more in Analytics cookies and privacy information.

How do I opt out?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.


Personal data collected through the Website Careers section will be processed by SoftAtHome internal teams and, if any, by SoftAtHome’s partners, advisors or consultants. Data in fields marked with an asterisk are of a compulsory nature; should this information not be provided, the application might not be processed correctly.
Personal data collected through this section or through SoftAtHome’s partners tools are required to ascertain a candidate’s suitability for a specific role.  SoftAtHome has a legitimate interest in recruitment new personnel.
Further information as to how we process applicant data is included in the privacy notice for each post advertised.  We use third party software to provide a platform where applications are submitted and then processed by SoftAtHome.  We may also send a candidate emails about their application through our email service provider.
General Recruitment – We will retain unsuccessful applications for a period of 12 months as from the application submission date.  Successful applications are retained with the individual’s HR file.
Trainee Recruitment – Applications screened out at application stage are retained for 12 months from the date of initial submission.


Personal data collected through the Website Contact section will be processed by SoftAtHome internal teams and, if any, by SoftAtHome advisors or consultants.
Your personal data is processed based on your consent in accordance with applicable regulation, exclusively for the purpose of answering your request as per Contact Data.
Your data will be stored for for the length of time needed to fulfil your request.

Links to Third Party Websites

Our website may contain links to other websites. SoftAtHome is not responsible for the privacy practices or the content of such other websites.  If you link to or visit another website, please review the privacy statement for that website.
The Website pages might contain buttons and modules from third-party social networks that allow you to use these networks’ features, particularly to share content from the Website with other people. When you visit a web page containing these buttons or modules, your browser may send information to the social network, which may then associate this page with your profile. Cookies from social networks, which the Website has no control over, may be saved in your browser by these networks. Please consult the specific privacy policies of each of these social network sites to find out about the potential use of browsing information that may be collected by social networks using these buttons and modules.

Disclosure of your personal data to third parties

Your personal data might be communicated to SoftAtHome service providers if any, and to other affiliates of the SoftAtHome and/or Orange group.
SoftAtHome may also disclose your personal data acting in good faith if we believe that such action is necessary either to (i) comply with a legal requirement or (ii) defend the rights or property of SoftAtHome.

Security of your Data

We use industry standard security measures to protect your   information and to prevent the loss, misuse or alteration of any information in our control.  All SoftAtHome personnel are subject to strict confidentiality obligations.  However, as effective as modern security practices are, no security system is entirely secure and we cannot guarantee the security of your information.

Transfers of personal data to non-EEA countries

We will only transfer your personal data to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights.  This may be because you have instructed us or where we enter into standard European Commission approved data protection contracts.  Remote access to our systems is on authorized devices only and appropriate technical safeguards are applied to protect personal data.

Your rights in relation to your personal data

Under certain circumstances you may:
Request access to copies of the personal data we hold about you and further information in relation to its processing, or else request that such information be supplemented, updated or rectified.
Request erasure, anonymisation or blocking of your personal data that is processed in breach of the law.
Object on legitimate grounds to the processing of your personal data. In certain circumstances we may not be able to stop using your personal data; if that is the case, we’ll let you know why.
Withdraw your consent – when personal data is processed on the basis of consent you may withdraw consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal. In the event that you no longer want to receive any  marketing material from us, please use the unsubscribe option (which is in all of our marketing emails to you), or contact us.
To exercise such rights please contact dpo@softathome.com.  You may lodge a complaint with the French Data Protection Authority: « Commission Nationale de l’Informatique et des Libertés ».

Changes to our Privacy Statement

We may change this Privacy Statement from time to time.  If we make changes, they will be effective immediately upon being posted here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it.
Each time you use this website the then current Privacy Policy will apply.
This Privacy Policy was last updated on 28 July 2021.

Applicable law and jurisdiction

This Privacy Policy shall be governed and construed in accordance with the laws of France and you and SoftAtHome agree to submit to the jurisdiction of the courts of Paris, France, any claim or matter arising under or in connection with this Privacy Policy.




Nom du cookie Description Durée de conservation
local_storage_support_test Le cookie est utilisé dans le contexte de la fonction de stockage local dans le navigateur. Cette fo nction permet au site Web de se charger plus rapidement en pré-chargeant certaines procédures. Persistent
PHPSESSID Conserve la configuration des paramètres des utilisateurs à travers les demandes de page. Session
_ga Enregistre un identifiant unique utilisé pour générer des données statistiques sur la façon dont l e visiteur utilise le site. 2 ans
_gat Utilisé par Google Analytics pour diminuer radicalement le taux de requêtes 1 jour
_gid Enregistre un identifiant unique utilisé pour générer des données statistiques sur la façon dont l e visiteur utilise le site. 1 jour
_widgetsettings Balise script, numéro de ligne de source 1600 Persistent
facebook_redirect_url 1 jour
linkedin_redirect_url 1 jour