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Club of Operators

SoftAtHome was created by operators for operators. In this Club of operators, SoftAtHome customers share experiences from deploying best-in-class digital home services and developing ground-breaking solutions.

At Orange, we have been innovating with our supplier SoftAtHome. This is the first box in the market with a deep sleep mode. Together we have delivered the most powerful Wi-Fi and home connectivity product and services. With our new Livebox 6 that includes Wi-Fi 6E, our French subscribers are among the first to enjoy the new Wi-Fi capabilities from the latest Wi-Fi standard.

Laurent Feurer, Product Marketing Director for Broadband Devices and Telco services at Orange

Etisalat is at the forefront of innovation to provide a unique experience and unlimited reach to its customers. By working with SoftAtHome, Etisalat is strengthening its technology leadership in digital home services in the Middle East. We are delighted to help shape the future of the digital home market.

Mohammed Hassan Omran, Chairman of Etisalat

In Switzerland, quality of the gateway really matters. Our end-users expect Internet, Wi-Fi, telephony and their TV to work with no interruption 24 hours a day. Since we work with SoftAtHome, we receive 5 stars reviews from our very challenging customers, because their user experience is the best.

Marcel Burgherr, Head of Gateways, Phones and Devices at Swisscom

Nowadays, a great Quality Of mobile Experience, from anywhere, is part of the service our subscribers expect from us. We have an excellent collaboration with SoftAtHome’s experts in QoE and QoS, and we extensively use the Eyes’ON mobile Application, whether for our enterprise or for B2C customers. Since we launched the service, we have seen our customer satisfaction increase.

Mr Alvo Ismail, General Manager of Service and Experience Quality Division of Telkomsel

According to a study we conducted recently, 90% of users consider Wi-Fi access in every room to be important or extremely important. For 50%, Wi-Fi should also cover the garden or the terrace. It was thus key to us to satisfy their desire for a very high-speed connection at home and a seamless Wi-Fi experience. We’re delighted to reinforce our partnership with SoftAtHome. We’ve worked closely with their experts to improve algorithms. The result is beyond expectation: our Mesh Wi-Fi combines a solution that guarantees a level of bandwidth and a powerful data analytics tool to ease our customer support in real-time.

Thomas Parvais, Head of Product Development & Engineering Broadband & TV at Orange Belgium

One of our ambitions in the Czech Republic is to offer our customers the best Wi-Fi performance and an all-inclusive, intelligent home centre, controlling sensors and captors within homes enhanced by the Internet of Things. SoftAtHome has allowed us to bring to market our new O2 Smart Box is an entirely new device which combines the best of previous versions with new functions and tools at a very competitive price. SoftAtHome is a suitable partner not only for their technical expertise but also in complex project management disciplines.

Roman Bacík, Director of Product and Innovation at O2 Czech Republic

With our Smart Speaker Mini powered by SoftAtHome, we improve our end-users in-home experience, voice being the next generation of controlling home services.

Dr. Mirko Knoll, Tribe Lead Voice Products, Deutsche Telekom

We have worked closely with SoftAtHome’s team to bring our customers the fastest and best-in-class Wi-Fi and Fiber. SoftAtHome is a long-term partner, and we are confident with their successful experience with Wi-Fi6 implementation in Europe.

Marcin Ratkiewicz, Digital Technology Director at Orange Poland

We are proud to bring one of the first fully managed Wi-Fi 6 solutions to market as part of our MaxSpeed offering, so we can continue to deliver a truly premium Wi-Fi experience to Danish consumers. Working with SoftAtHome’s team of experts made the implementation smooth, thanks to their professional, cooperative and flexible approach, which led to a short time-to-market.

Lars Kyrø, Head of Internet at Telenor Denmark

Offering the best experience to our customers is at the heart of what we do. Choosing Eyes’On to develop Orange Romania’s MyOrange application will ensure we reflect real Quality of Experience. Eyes’On technology allows us to constantly improve the Orange network based on our customers’ needs.

Yves Martin, Chief Marketing Officer at Orange Romania

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