Eyes’ON listed for broadband measurement by the French regulator

 

 

Eyes’ON listed for broadband measurement by the French Telecom regulator

 

 

 

Eyes’ON, the SoftAtHome analytics solution, can quickly adapt to any regulatory requirement thanks to the ease with which its configuration can be changed. This innovative solution provides extensive configuration possibilities to adapt to any need by changing test parameters, architectural setup, test frequency, testing area, devices used testing or manual vs automated background tests. The possibilities are infinite.

To bring transparency to broadband measurement in France, Arcep, France’s Electronic Communications, Postal and Print media distribution Regulatory Authority (L’Autorité de régulation des communications électroniques, des postes et de la distribution de la presse) defined a code of conduct to be followed.

 

SoftAtHome declares itself in compliance with the 2020 Code of Conduct established by Arcep, in concert with the ecosystem’s stakeholders, for the design of Eyes’ON’s test protocols and/or the aggregate publication of the resulting measurements.

 

Furthermore, SoftAtHome is happy to have Eyes’ON listed as a declared compliant solution in Arcep’s annual report on the state of the Internet in France (Rapport sur l’état de l’Internet en France 2021).

 

For further information about Eyes’ON measurement methodologies, please refer to the below tables detailing each test and recommended configuration for broadband measurement.

 

 

 

 

Measurement methodologies

Download and upload speeds

Measurement protocol

Both TCP and UDP protocols can be used, depending on the operator’s use case

TCP or UDP port used

Eyes’ON is configurable, default ports: 80, 443, 8080, 8443

Number of connections used simultaneously during the speed test

Eyes’ON is configurable: Single thread or multithread providing accuracy on the number of threads depending on the operator’s use case

Length of each test (provided the volume threshold has not been reached)

Eyes’ON is configurable: stops once one of the two thresholds has been reached: 10 seconds or 500 Mb

Maximum volume of data exchanged

Eyes’ON is configurable: stops once one of the two thresholds has been reached: 10 seconds or 500 Mb

Speed test stream encryption

Unencrypted, sslv3, tls1.2

Information on whether or not slow start has been removed

Eyes’ON is configurable: slow start mechanism can be removed or not

Version of the Internet Protocol (IP) and selection method used

IPv4 only, IPv6 on request, IPv6 systematically if available end-to-end

Explanations of the displayed indicators

Several metrics are collected: Capacity, Continuous BitRate, average throughput, 90th percentile on transfer, median bitrate

 

Latency

Measurement protocol

TCP, UDP

TCP or UDP port used

Eyes’ON is configurable: 80, 443, 8080, 8443

Number of latency unit tests (if overall time-out has not expired)

Eyes’ON is configurable: 1, 2, 5, 10, 30 tests, even infinite loop ending manually

Number of bytes typically exchanged for each latency unit test

Eyes’ON is configurable: number of samples, at least equal to 10

Length of the time-out in seconds, for each latency unit test

1

Length of the time-out in seconds, for all latency unit test

Eyes’ON is configurable: the timeout can be adapted to operator’s use case

Latency test stream encryption

Unencrypted, sslv3, tls1.2

Version of the Internet Protocol (IP) and selection method used

IPv4 only, IPv6 on request, IPv6 systematically if available end-to-end

Explanations of the displayed indicators

Several metrics are collected: Minimum, average, 10th percentile latency

 

Web browsing

List of the URLs of the websites used

Eyes’ON is configurable: 5 sites chosen at random from amongst 100; 10 popular sites

Length of the time-out in seconds, for each web browsing unit test

Eyes’ON is configurable: 5, 10, 15 seconds, no time out

Length of the time-out in seconds, for all web browsing tests

Eyes’ON is configurable: 5, 10, 15 seconds, no time out

Web cache status

Cache empty or as is

Explanations of the displayed indicators

Complete page load, only the elements in the domain name, exclusion of advertisements

 

Video Streaming

Video platforms tested and resolutions

(if the resolution is set in advance)

YouTube

Number of videos tested and selection method

Configurable: usually the most popular video in the country, with a resolution of at least 720p

Length of each video test

Configurable: Depends on the selected video(s). Usually: 30-second test, twice 10 seconds

Length of the time-out in seconds, for each video streaming unit test

Eyes’ON is configurable: 5, 10, 15 seconds, no time out

Explanations of the displayed indicators

Number of playback halts, buffer fill