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CES 2015: Ikanos and SoftAtHome Accelerate Innovative Broadband Diagnostics

Ikanos inSIGHT, Combined with SoftAtHome’s Unified Software Platform SOP, to Enable Advanced Broadband Monitoring and Diagnostic Tools, Resulting in a Highly Differentiated and Comprehensive Software Suite for Global Carriers 

CES 2015, Las Vegas – January 6, 2015 – Ikanos Communications, Inc. (NASDAQ: IKAN), a leading provider of advanced broadband semiconductor and software products for the connected home, and SoftAtHome, a provider of home operating platforms enabling convergent services for the digital home, today announced at CES 2015 that they are extending their partnership to deliver advanced real-time broadband monitoring and diagnostic tools to operators, enabling them to minimize customer support costs while coping with growing network complexity.

Broadband network complexity is increasing as new technologies, such as VDSL2 vectoring and, in the near future,, become widely deployed. These technologies deliver ever more bandwidth to the premise but in turn put increased strain on the home network to ensure the highest end-to-end quality of service (QoS). Service providers are now looking for solutions to maintain the best QoS while reducing their operational expenses, particularly from customer service calls and truck rolls.


The combined solution of inSIGHT BXM and SOP, jointly designed by Ikanos and SoftAtHome, will achieve these objectives and bring two major benefits: first, operators can proactively identify the cause of common wiring faults and noise interference problems; and secondly, end-users can solve certain local home connectivity problems. Both of these benefits are expected to improve quality of experience and therefore customer retention while reducing operating costs for carriers.


“Broadband quality of service monitoring and diagnostics are more necessary than ever to reduce carrier operating costs and ensure optimal quality of service for subscribers,” said Omid Tahernia, CEO of Ikanos. “Adding our inSIGHT BXM to SoftAtHome software allows the combined solution to diagnose physical-line problems and noise interference accurately in real time. It also extends the benefits of inSIGHT to a broader base of global carriers.”


“We are really pleased to reinforce our partnership with Ikanos in such a strategic area as Quality of Services monitoring and broadband diagnostic tools,” added Michel Degland, CEO of SoftAtHome. “Our SOP product, combined with inSIGHT BXM, will help operators deal with increased home network complexity and provide end-users with a smart and easy-to-use solution.”


Arrange your meeting with SoftAtHome in its private suite, #31-215, at the Venetian Hotel in Las Vegas during CES 2015, January 6-9, 2015.  Meetings with Ikanos can be arranged in its suite, #2410, at the Westgate Las Vegas Resort.


About Ikanos Communications

Ikanos Communications, Inc. (NASDAQ: IKAN) is a leading provider of advanced broadband semiconductor and software products for the connected home. The company’s broadband DSL, communications processors and other offerings power access infrastructure and customer premises equipment for many of the world’s leading network equipment manufacturers and telecommunications service providers. For more information, visit


About SoftAtHome

SoftAtHome is an operator-backed software company delivering the best of connectivity, Pay TV and digital services to the home. Through its SOP product SoftAtHome empowers operators to compete against local competition and global players alike by leveraging the ecosystem to deliver outstanding services. SOP is central to delivering standard based cost-effective solutions that are simple and long lasting. SoftAtHome solutions are already deployed on over 20 million Home Gateways and Set Top Boxes throughout the world in multiple broadband and broadcast deployments. The company is headquartered in France with development and sales teams also in Belgium and the UAE. For more information, visit our website at or follow us @SoftAtHome.


© Ikanos Communications, Ikanos and the Ikanos logo, the Bandwidth without Boundaries tagline, Fusiv, Ikanos Velocity and Ikanos NodeScale are among the trademarks or registered trademarks of Ikanos Communications. All other trademarks mentioned herein are properties of their respective holders.  SOP is a copyright of SoftAtHome.


Safe Harbor Statement

Some of the statements included in this press release constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.  You should not place undue reliance on these statements.  These forward-looking statements include statements that reflect the current views of our senior management with respect to our financial performance and future events with respect to our business and our industry in general.  Statements that include the words “expect,” “intend,” “plan,” “believe,” “anticipate,” “estimate,” and similar statements of a future or forward-looking nature identify forward-looking statements.


Forward-looking statements address matters that involve risks and uncertainties.  Accordingly, there are or will be important factors that could cause our actual results to differ materially from those indicated in these statements.  We believe that these factors include, but are not limited to, the following:  that the objectives of the partnership will be achieved; that the benefits expected to be delivered to customers as a result of the partnership will be realized; not all design wins nor successful lab or field trials will result in revenue for us; that the deployment of inSIGHT will provide carriers with lower OpEx or improve the consumer’s quality of experience; macroeconomic conditions may cause our customers to defer purchasing plans or cancel any purchasing plans altogether despite design wins; our ability to translate customer demand into revenue; our ability to deliver full production releases of our newer products and the acceptance of those products by our customers and telecommunications service providers; that production ramps by our customers will continue at the same rate or at all; the continued demand by telecommunications service providers for our specific xDSL semiconductor products; the failure of telecommunications service providers to implement deployment plans on schedule, or at all, despite design wins or successful lab or field trials; our continued ability to obtain and deliver production volumes of new and current products and technologies; our ability to generate demand and close transactions for the sale of our products; our ability to develop commercially successful products as a result of our current research and development programs; our reliance on third parties to manufacture the products we sell; competition in the markets in which we operate; risks associated with doing business abroad, including foreign currency risks; the fact that the products we sell may not satisfy shifting customer demand or compete successfully with our competitors’ products; that our offering of standalone software, selling directly to telecommunications service providers, will generate any revenue for us or result in significant or any operational costs savings for the telecommunications service providers; and unexpected future costs, expenses, and financing requirements.  For a more detailed discussion of how these and other risks and uncertainties could cause our actual results to differ materially from those indicated in our forward-looking statements, see our reports filed with SEC (available at, including our Annual Report on Form 10-K for the fiscal year ended December 29, 2013 and our Quarterly Report on Form 10-Q for the third quarter ended September 28, 2014.  Ikanos undertakes no obligation to update or revise these forward-looking statements to reflect events or circumstances subsequent to date of this press release.



For Press Information Contact:

Marta Twardowska for SoftAtHome


M: +31 621-184-585

T: @SoftAtHome


Ikanos Media Contact:

Gary Good

Trainer Communications



Ikanos Investor Relations Contact:

MKR Group, Inc.

Todd Kehrli or Jim Byers

(323) 468-2300


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