SoftAtHome professional services specify, design, build and integrate software solutions into customer projects including specific requirements. Quality management, maintenance and support are also available.
SoftAtHome’s professional services include custom engineering, integration services, maintenance and support. Bespoke development may be carried out and third party components can be evaluated and integrated. SoftAtHome teams can take full or partial responsibility for Program Management, integration, planning skills requirements, quality assurance and managing partners. SoftAtHome brings a wealth of technical expertise to the project. Maintenance and support services offered may include diagnostics, prevention, updates, hotline, training and on-site support.
SoftAtHome’s dedicated Professional Services team can come into specific operator projects and carry out extensive analysis or audit as required. We strive to get a deep understanding of operator’s strategic goals and translate them into commitments with our own technology. We design projects so that custom development still fits with SOP roadmap evolutions. Our strong commitments to maintenance will cover both the core SOP product and also any developments undertaken for an individual operator.
SoftAtHome world-class expertise will also help operators make strategic decisions on their vendor ecosystem and their own roadmap priorities.
SoftAtHome accompanied the world’s first large-scale IPTV deployment with Orange being the first global operator to cross the 5 million TV subscriber mark. SoftAtHome has also successfully deployed several smaller scale projects. SoftAtHome engineers have been reusing that experience in other deployments in Europe and the Middle East. The Professional Services team can now bring this unique world-class experience with gateway, set top box and connected device projects to other deployments around the world.
Over the years, SoftAtHome has developed unique expertise ranging from program management to architecture and integration. We have world-class design, development and integration skills for customer-specific requirements. Our engineer’s expertise also covers generic and bespoke app development as well as the design and development of multi-device functionality. Our domains of expertise range from open source code and standards in telecoms and broadcast to Internet and OTT technologies.
Carrier class solutions require rigorous methodology. Whether for our internal product development or bespoke projects we use rigorous project management techniques. Yet in today’s OTT world agility and time-to-market are essential. With a subset of core project management rules, we adapt our professional services approach to each project and client.